You can access online tools, lessons, community help, and live support, though Intuit reserves the most extensive and immediate support for premium users. Fourlane created this comprehensive guide to getting help with QuickBooks so you can navigate the different support options, including manuals, chat, phone support, and more. In addition to that, I’ve added our support hours so you can set an available time to reach them out to ensure you get on hold with our support team on time. Once signed in, go to the Help menu to contact support via chat.
This guarantees a seamless experience in managing your subscription and product. Meanwhile, follow the steps below to contact our Customer Care team. I’ll be happy to check this for you, however, I don’t have the chance to do it here on the Community page for security reasons. At this time, I encourage reaching out to our Support Team so they can check and review this further securely. Also, a representative can explain and take a look at why your QBSE account shows a free trial.
QuickBooks Payroll
I’ll help you connect to the next available team to resolve charges in your account, Hampton. If you are a bookkeeper, keep your ProAdvisor status in tip-top shape to ensure you’ll have access to the priority support line. Then, you’ll need to tell QB Support exactly what you need help with. You can select customer and vendor payments, track time, and payroll using QuickBooks, or ask about something else.
You can browse the forums to see if someone else has already solved a similar issue or post a question if your problem is unique. One of the first and easiest ways to reach QuickBooks Desktop customer service is through their official support website. By visiting the site, you can find a wealth of resources, including FAQs, troubleshooting articles, and links to direct customer support options. For immediate assistance, calling QuickBooks Desktop customer service by phone is often the best option. QuickBooks offers dedicated phone support for users experiencing issues, and representatives can help you resolve complex problems over the phone. We quickbooks customer service also regularly address topics of industry interest, updates about features, and timely QuickBooks-related notices on our blog.
Customization and Feature Setup
You can get 24/7 help with QuickBooks through Intuit’s QuickBooks Community forum. Post your questions to other QuickBooks users in the official forum, organized by topic with search and notifications. For a better experience, open this article in QuickBooks Online. Learn how to get help with your QuickBooks product or service.
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Since QB Desktop 2022, Intuit only offers subscription licensing. If you don’t need to run any add-ons (e.g. QB Payroll, QB Payment), you should switch to old QB Desktop with a non-subscription license. This method is convenient because it allows you to access help without needing to leave the QuickBooks software. To verify my understanding, what error message are you seeing when trying to open their backup? If you can provide a screenshot, this can help me to better understand what you’re encountering. If your QBO account is more than 60 days old, you won’t be able to start over – simply create a new QBO account and delete the old one.
QuickBooks Enterprise Support
Our 24/7 support team is here to help you navigate QuickBooks Online and reach your goals. Once you’ve connected with support, you’ll want to share any error message you received. If you had an issue with a feature or the software wasn’t working correctly, be prepared to describe what steps led to the situation. The more accurate details you provide, the more likely the agent can give a precise answer and solution. This discontinuation also means that you will not receive critical security updates.
- You can review our How to use the Accountant’s Copy article for more details.
- The last thing you need is to get bogged down in QuickBooks technical issues.
- Our 24/7 support team is here to help you navigate QuickBooks Online and reach your goals.
- While this is not a direct line to customer service, the community is often very helpful in providing guidance on common problems.
- You can also check or change your region by clicking the flag in the top right corner of this page.
- Whether you prefer to call, chat online, or use in-app help, QuickBooks provides various methods to ensure that you can resolve any issues you encounter.
- @Nila3 Feel free to follow ANY of the steps already provided, to help you get in touch with a human.
Also, you can manually choose the start and end dates of the previous quarter to pull up the data you want to view. I understand the importance of matching your data in your Sales Tax Report in a timely manner. QuickBooks Online generates reports based on how you customize its filters, and I’d be glad to help you pull up the quarterly data you need. Keep me posted if you need assistance with navigating your QuickBooks account. Your efforts in joining this discussion are much appreciated, customer 2. Let me clarify some key points about using QuickBooks Desktop (QBDT) Contractor Edition for users located internationally.
- To verify my understanding, what error message are you seeing when trying to open their backup?
- At Fourlane, our QuickBooks experts love helping our clients grow in their knowledge and gain the most from their QuickBooks edition.
- If you’re active on social media, QuickBooks offers support through platforms like Twitter and Facebook.
- QuickBooks Desktop stores important financial data, and sometimes, users may encounter problems like file corruption, lost data, or difficulties restoring backups.
- QuickBooks Online(QBO) is one of the best software options for bookkeepers and small business owners alike.
- In QuickBooks, when you purchase a product and once your order is processed, you should receive an email containing your license and activation keys.
Ensure you’re ready to discuss whatever assistance you need with a support agent. The collaboration involved a step-by-step process, addressing weak spots in inventory processes and leading to a comprehensive financial system overhaul. We advise clients about changes to preference settings and what integrations will best cater to their unique needs. We have walked clients through problems with corrupt company files that needed to be reduced and split into multiple files.
To access your data after one year, renewal of your subscription will be required. If you need to review a client’s books, they’ll need to create an Accountant’s Copy to enable you to access their company file. With the Accountant’s Copy file transfer service, your clients file is saved on an Intuit server, where they can exchange data securely with you. Fourlane provides many of the same resources as Intuit, with tutorials, videos, and blogs covering topics our customers want to learn about. But we go beyond Intuit’s wide coverage approach to problem-solving.
If you’re wondering, “How do I reach QuickBooks Desktop customer service? ”, you now have several options for getting in touch with QuickBooks support. Whether you prefer to call, chat online, or use in-app help, QuickBooks provides various methods to ensure that you can resolve any issues you encounter. By following the steps outlined in this article, you can quickly get in touch with QuickBooks support and get the help you need to keep your business running smoothly. If you prefer not to make a phone call, live chat support is another effective way to reach QuickBooks customer service.